Effective Date: 22 Sep 2024
Welcome to Maisonelle (“we,” “our,” or “us”). By accessing or using our website, maisonelle.com.eg (“Website”), and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using the Website.
1. Acceptance of Terms
By visiting, browsing, or shopping on this Website, you accept these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Website.
2. Use of the Website
- Eligibility: You must be at least 18 years of age or have the consent of a legal guardian to make purchases on our Website.
- Accuracy of Information: We strive to ensure that all product descriptions, prices, and availability are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies at any time, without prior notice.
3. Orders and Payment
- Order Acceptance: All orders are subject to acceptance by us. We reserve the right to cancel or refuse an order for any reason, including, but not limited to, product availability or errors in pricing.
- Payment Methods: We accept various payment methods, including [list payment methods: credit cards, debit cards, bank transfers, etc.]. Payment must be made in full at the time of purchase.
- Pricing: All prices on our Website are in Egyptian Pounds (EGP) and include applicable taxes unless stated otherwise. Prices may change without notice.
- Order Confirmation: After placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order. The contract between us is formed once your order is dispatched.
4. Shipping and Delivery
- Delivery Locations: We deliver our products within Egypt and may offer international shipping. Please check our shipping policy for more details.
- Delivery Times: Estimated delivery times are provided at checkout. However, actual delivery may vary depending on external factors such as courier delays.
- Shipping Charges: Shipping charges will be calculated at checkout based on the delivery location and order size.
5. Returns and Refunds
- Return Policy: You may return items within [Insert Return Period] of receiving your order, provided the products are unused, in their original packaging, and accompanied by proof of purchase. Certain items, such as custom or personalized products, may not be eligible for return.
- Refunds: Refunds will be processed once the returned items have been inspected. Refunds will be made to the original payment method. Please note that shipping fees are non-refundable.
6. Intellectual Property
All content on the Website, including product images, logos, text, graphics, and design, is the intellectual property of Maisonelle or its content suppliers. You may not reproduce, distribute, or use any content without our prior written permission.
7. User Accounts
If you create an account on our Website, you are responsible for maintaining the confidentiality of your login information. You agree to provide accurate and current information and notify us of any unauthorized use of your account.
8. Limitation of Liability
To the fullest extent permitted by law, Maisonelle is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or the purchase of any products. We make no warranties, express or implied, regarding the products sold through the Website, except as stated in our product descriptions.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Egypt. Any disputes arising from the use of this Website or the purchase of products will be subject to the exclusive jurisdiction of the courts of Egypt.
10. Modifications to Terms
We may update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective upon posting to the Website. Your continued use of the Website constitutes your acceptance of the revised terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@maisonelle.com.eg
Phone: 0111717110