Effective Date: 22 Sep 2024
Welcome to Maisonelle (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, and share information when you visit our website, maisonelle.com.eg (“Website”), purchase our home accessories, or otherwise interact with us.
1. Information We Collect
We collect various types of information from you when you visit our Website, including:
a. Personal Information:
- Name
- Email Address
- Phone Number
- Shipping Address
- Billing Information (credit card or other payment details)
b. Non-Personal Information:
- IP Address
- Browser Type
- Device Information
- Pages Viewed
- Referral URL
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding your purchases, customer service inquiries, or promotions
- To personalize your shopping experience
- To improve our Website and services
- To comply with legal obligations
- For marketing and promotional purposes (with your consent, where applicable)
3. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party companies who provide services like payment processing, shipping, marketing, or IT support.
- Legal Compliance: If required by law, we may share your information with law enforcement or government agencies.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and analyze Website traffic. You can manage cookie settings through your browser, but please note that disabling cookies may limit certain functionalities on our Website.
5. Security of Your Information
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights
As a user based in Egypt, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct any inaccuracies in your personal information.
- Deletion: Request that we delete your personal information, where legally applicable.
- Opt-Out: Unsubscribe from marketing communications by following the instructions in those emails.
7. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Links to Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We recommend reviewing the privacy policies of third-party websites before providing any personal information.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for the latest updates.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@maisonelle.com.eg
Phone: 0111717110